Call Us Today:

(626) 407-4987

We'll Manage Your IT…
While You Manage Your Business!

24 x 7 Monitoring

  • Our proprietary software will provide you 24/7 monitoring of your important business technology. Our goal is to catch problems early to minimize the major problems and crashes.

Daily Proactive Maintenance

  • This service ensures your server & workstation run smoothly and virus free. Computers slow down over time, but we have a long list of maintenance tasks we perform on your system on a daily basis to manage the slowdown.
  • Note: Payroll is usually a business’ biggest expense, not what you spend on IT. We focus on squeezing the most of your employees’ daily productivity by minimizing wait time and crashes and ensuring everything is maintained and up to date. You also work safer by minimizing the chance of your company’s confidential information being compromised by virus, spyware, or hackers.

Unlimited Remote & Onsite Support

  • Computer Repair can be costly, especially if the problem is severe. Instead of paying on an hourly basis, you can have unlimited remote support service. This service is great if you don’t want to be hit with a big bill or need to set a predictable budget per month. This service includes fixing Server(s) and Workstation(s) and network devices and printers connected to them.
  • This service works “like” insurance to your business. You get to use it all the time but when something big hits your business, like a major server crash or virus attack that crashes your network, we’ve got you covered. You get to take advantage of this service no matter how big or small the issue is and you get to use it as often as you like.

* Service Available Only in Los Angeles, Orange County, and Inland Empire area in California.

A Geek Shield service plan is like having
your own,in-house team of dedicated IT
Professionals-including your very own
Chief Information Officer!

  • Risk assessment of your
    Network Technology
  • 24/7/365 Monitoring
  • Remote / Onsite Support
  • Initial analysis and assessment of your IT network to determine impact of potential network failure.
  • Develop optimum strategy for minimizing imapct of potential problems and quicly restoring network functionality.
  • Create Strategies to allow for quick recovery of your server & network technologies.
  • Continual, remote monitoring of all network system and process.
  • Constant guarding aginst potential malware attacks.
  • Hire-a-Geek remotely receives immediate audible and visual alerts whenever a potential problem asrises with your IT.
  • Ever wonder what happen behind your screen? We do! make it conversational
  • If we recieve an alart telling us your system is having or may be about to have an isue we immediately log in remotely, dignose the peoblem, and fix it-without having to send a tech out to your location.
  • We automatically update your network’s malware scanning software to prevent invasive attacks by viruses, worms, trojans, and hackers.
  • Hire-a-Greek regular tests your back-up system to ensure it will work when you need it most.

Geek Shield Core Features

Hourly

Silver

24 x 7 Monitoring

Our proprietary software will provide you 24/7 monitoring of your important business technology. Our goal is to catch problems early to minimize the major problems and crashes.

Example: Hard Drive starting to have errors or early signs of problems, we detect it early, and replace it before data loss happens. The traditional break/fix support will cause you to wait until the hard drive crashes, and then call for help with a very low chance of getting your precious data back.

Daily, Weekly, and Monthly Proactive Maintenance

This service ensures your server & workstation run smoothly and virus free. Computers slow down over time, but we have a long list of maintenance tasks we perform on your system on a daily basis to manage the slowdown. Yes, that’s daily! This service costs $200 each time it is performed on a Break Fix/Flat Rate arrangement.

Note:Payroll is usually a business’ biggest expense, not what you spend on IT. We focus on squeezing the most of your employees’ daily productivity by minimizing wait time and crashes and ensuring everything is maintained and up to date. You also work safer by minimizing the chance of your company’s confidential information being compromised by virus, spyware, or hackers.

Maintenance Tasks Includes:

  • Clean up 77 different locations in your system
  • Reorganize your hard drive so it operates optimally.
  • Scan your system against 4 industry leading virus scanning definitions (Require: Virus & Spyware Monitoring, Management & Basic Removal Service offered below)
  • Check system for errors against a long laundry list of common problems and fix the problems. (This is not the unlimited break fix service mentioned below, this is only to fix pre-determined issues that we continuously watch out for)

What you will get forEach Server and Workstation:

  • Daily Maintenance:30min
  • Weekly Maintenance:30min to 1hrs
  • Monthly Maintenance:1hr to 2hrs

Patch Monitoring & Management – Windows Update & 3rd Party Software Updates

Type of Updates we cover:

  • We monitor and manage all windows updates
  • Hundreds of the most popular Windows Software not made by Microsoft. (e.g. Adobe, Java, Firefox, Chrome, Adobe Flash, Itunes, etc…)
  • Updatesare performed every weekend so we don’t interrupt your daily operation.

E-mail Reports & Managed Service Website Access

  • We send out detailed Weekly& Monthly Reports (Daily available upon request)
  • We report on virus status, drive space size & changes, hacker check, physical disk check, critical event check, and vulnerability check.
  • You can have access to our Managed Service Online Access and be able to see what we see (Available upon request)

Virus & Spyware Monitoring, Management & Basic Removal
Service

Virus can create chaos to your Business and all servers and workstations while opening doors to fraud and theft to your confidential data and financial information.

Our proprietary software is able to watch over your network for viruses and spyware and notify us on our end when something is discovered and requires our attention.

*Basic Removal Servicecoverseverything our virus scanner is able to find, quarantine, and remove. Everything else will require a service call to remove the virus via remote support or onsite support.

Backup Monitoring & Management

Backup can fail for any reason. And once data is lost, most likely it’s gone forever. Don’t put yourself at risk of losing all of your important company data.

  • Trained IT experts will proactively monitor your backup to ensure you are not put in any danger of data loss, backup not working, and backup that did not restore properly.
  • We will read backup logs
  • If backup fails, we will restore and resume the backup process.
  • Every now and then, we do test the restore to ensure it actually restores properly.
  • We will contact you if a problem is found (e.g. backup drive failed and needs to be replaced)

For a complete comparison chart, please contact us for a consultation.
This is for a quick reference only, add-on services are left out.

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